Data Privacy

General Notes

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can personally identify you. Detailed information about data privacy can be found in our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the imprint of this website.

How do we collect your data?

Your data is collected in part by you providing it to us. This can include data you enter into a contact form, for example. Other data is collected automatically or with your consent when you visit the website through our IT systems. These are primarily technical data (e.g. internet browser, operating system, or time of page access). The collection of this data is automatic as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used for analyzing your user behavior

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this purpose, as well as for further questions about data privacy, you can contact us at any time using the address provided in the imprint.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analysis programs. Detailed information about these analysis programs can be found in the privacy policy below.

HOSTING AND CONTENT DELIVERY NETWORKS (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access, and other data generated through a website. The use of the host is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and for the interest of securely, quickly, and efficiently providing our online offering through a professional provider (Art. 6(1)(f) GDPR). Our host will process your data only to the extent necessary for fulfilling its contractual obligations and will follow our instructions regarding this data.

Conclusion of a Contract for Data Processing

To ensure data protection compliant processing, we have concluded a contract for data processing with our host.

ERAL NOTES AND OBLIGATORY INFORMATION

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is information that can personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done. We point out that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. A complete protection of data against access by third parties is not possible.

NOTE REGARDING THE RESPONSIBLE ENTITY

The responsible entity for data processing on this website is:

Hotel Alpenbad Hohenhaus
Family Egger
Hohenhausgasse 774
A - 6294 Hintertux
Austria

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

WITHDRAWAL OF YOUR CONSENT FOR DATA PROCESSING

Many data processing operations are only possible with your explicit consent. You can revoke a previously given consent at any time. The legality of data processing carried out until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AND TO DIRECT MARKETING
(ART. 21 GDPR)

If data processing is based on ART. 6 PARA. 1 LIT. E OR F GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims (objection pursuant to ART. 21 PARA. 1 GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to ART. 21 PARA. 2 GDPR).

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, especially in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, in a common machine-readable format, and to have it transferred to yourself or to a third party. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from 'http://' to 'https://' and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

INFORMATION, DELETION, AND CORRECTION

You have the right, within the scope of the applicable legal provisions, to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, and, if necessary, the right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time using the address provided in the imprint.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of processing of your personal data. To do so, you can contact us at any time using the address provided in the legal notice. The right to restriction of processing applies in the following cases:

If you have restricted the processing of your personal data, aside from storage, these data may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

OBJECTION TO PROMOTIONAL EMAILS

The use of contact information published within the framework of the legal notice obligation for sending unsolicited advertisements and informational materials is hereby objected to. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of promotional information, such as through spam emails.

DATA COLLECTION ON THIS WEBSITE COOKIES

COOKIES

Our websites use so-called 'cookies.' Cookies are small text files that do not cause any damage to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies can also be stored on your device when you enter our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies serve various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or display advertisements.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions requested by you (functional cookies, e.g., for the shopping cart function) or to optimize the website (e.g., cookies for measuring web audiences) are stored based on Article 6(1)(f) of the GDPR, unless another legal basis is provided. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies will be based exclusively on this consent (Article 6(1)(a) of the GDPR); consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately within the scope of this privacy policy and, if necessary, request your consent."

TECHNICALLY NECESSARY COOKIES

Technically necessary cookies ensure the basic functionality of the website. This ensures smooth navigation and usage. This information is required to provide you with our online services. The legal basis for the use of these cookies is Art. 6 para. 1 lit. f GDPR.

Cookie-Name: PHPSESSID
Provider: Typo3
Duration: Session
Purpose of Cookie: Maintains user states for all page requests.

Cookie-Name: be_typo_user
ProviderTypo3
Duration: Session
Purpose of CookieThis cookie is a standard session cookie from TYPO3. It stores the session ID in case of user login. This way, the logged-in user can be recognized, and access to protected areas is granted.

Cookie-Name: cookieconsent_status
Provider​​​​​​​: Typo3
Duration​​​​​​​: 1 year
Purpose of Cookie:  Stores the user's consent status for cookies on the current domain. Contains the selected cookie settings.

Cookie-Name: dp_cookieconsent_status
Provider​​​​​​​: Typo3
Duration: 1 year
Purpose of Cookie:  Contains the selected cookie settings.

STATISTICS COOKIES

These cookies allow us to track statistics about visits to our website. For example, based on the number of visits to different sections of the website and the frequency of visits, navigation, services, and offers for the user can be improved. These cookies are processed based on your consent..

Cookies / Web Analytics Services

We use both session cookies and cookies for the statistical evaluation of the usage of our web offering. Specifically, the following goal-oriented cookies are used:

Cookie-Name: _ga
Provider: Google Analytics / Google Tag Manager
Duration: 2 years
Purpose of Cookie: Registers a unique ID used to generate statistical data on how the visitor uses the website.

Cookie-Name: _gid
Provider: Google Analytics
Duration: 24 hours
Purpose of Cookie: Registers a unique ID used to generate statistical data on how the visitor uses the website.

Cookie-Name: _gat
Provider: Google Analytics
Duration: 1 minute
Purpose of Cookie: Used by Google Analytics to limit request rates.

EXTERNAL SERVICES

Third-party services are also integrated into our website and provided by these third parties independently. Cookies are collected and transmitted to the respective third parties. So not only do we process the cookies, but also the companies that offer these functions and cookies. Please note that for the use of your data beyond our processing, the responsibility lies with these companies and it is carried out without our involvement.

SERVER LOG FILES

The provider of the pages automatically collects and stores information in server log files that your browser automatically transmits to us.

These are:

These data are not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be collected.

 

CONTACT FORM

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested. The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after completion of processing your inquiry). Mandatory legal provisions - especially retention periods - remain unaffected."

 

REQUEST VIA EMAIL OR PHONE

If you contact us via email, telephone, or fax, your inquiry including all associated personal data (name, inquiry) will be stored and processed for the purpose of handling your request. We will not share this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided your inquiry relates to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if requested. The data you provide to us through contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after completion of processing your matter). Mandatory legal provisions, especially statutory retention periods, remain unaffected.

SOCIAL MEDIA

DATA PROCESSING THROUGH SOCIAL NETWORKS

We maintain publicly accessible profiles on social networks. The specific social networks we use can be found below. Social networks like Facebook, Instagram, etc., can comprehensively analyze your user behavior when you visit their website or a website with integrated social media content (e.g., like buttons or advertising banners). Visiting our social media presence triggers numerous data processing operations relevant to data protection.

In detail: If you are logged into your social media account and visit our social media presence, the operator of the social media portal can associate this visit with your user account. Your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, data collection may occur, for example, via cookies stored on your device or through the capture of your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. This way, interest-based advertising can be displayed to you both within and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices where you are logged in or have been logged in. Please note that we cannot fully trace all processing processes on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and privacy policies of the respective social media portals.

LEGAL BASIS

Our social media appearances are intended to ensure the most comprehensive presence on the Internet. This represents a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g., consent within the meaning of Article 6(1)(a) of the GDPR).

RESPONSIBLE PARTY AND EXERCISING OF RIGHTS

When you visit one of our social media appearances (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can exercise your rights (information, correction, deletion, restriction of processing, data portability, and complaint) both against us and against the operator of the respective social media portal (e.g., against Facebook). Please note that despite the joint responsibility with the operators of the social media portals, we do not have full influence over the data processing operations of the social media portals. Our options are mainly based on the corporate policies of the respective provider.

STORAGE DURATION

The data directly collected by us through the social media presence will be deleted from our systems as soon as the purpose for their storage no longer applies, you request deletion, you revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions, especially retention periods, remain unaffected. We have no influence on the storage duration of your data, which is stored by the operators of the social networks for their own purposes. For details, please inquire directly with the operators of the social networks (e.g., in their privacy policy, see below).

SPECIFIC SOCIAL NETWORKS

Facebook

We have a profile on Facebook. The provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook has a certification under the EU-US Privacy Shield.

We have entered into an agreement with Facebook regarding joint responsibility for data processing (Controller Addendum). This agreement specifies the data processing operations for which we or Facebook are responsible when you visit our Facebook fan page. You can view this agreement at the following link.  

You can adjust your advertising settings independently in your user account. To do this, click on the following link and log in

Details can be found in Facebook's Privacy Policy. Datenschutzerklärung von Facebook.

Vimeo

We have a profile on Vimeo. The provider is Vimeo, Inc., 555 West 18th Street, New York 10011, USA. Details on how they handle your personal data can be found in Vimeo's Privacy Policy.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube's Privacy Policy

ANALYSIS TOOLS AND ADVERTISING

Google Analytics

This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, duration of stay, operating systems used, and the user's origin. Google may combine this data into a profile assigned to the respective user or their device.

Google Analytics uses technologies that allow the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analysis tool is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both their web offering and advertising. If appropriate consent has been obtained (e.g., consent to store cookies), processing is based solely on Article 6(1)(a) of the GDPR; consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link.

For more information on how Google Analytics handles user data, please refer to Google's Privacy Policy.

Demographic Features in Google Analytics

This website uses the "demographic features" function of Google Analytics to display targeted advertisements within the Google advertising network to website visitors. This allows reports to be generated that contain information about the age, gender, and interests of page visitors. This data comes from Google's interest-based advertising and visitor data from third-party providers. This data cannot be assigned to any specific individual. You can deactivate this function at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the "Objection to Data Collection" section.

Google Analytics E-Commerce Tracking

This website uses the "E-Commerce Tracking" function of Google Analytics. With the help of E-Commerce Tracking, the website operator can analyze the purchasing behavior of website visitors to improve their online marketing campaigns. This includes information such as orders placed, average order values, shipping costs, and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID assigned to the respective user or their device.

Storage Duration

Data stored at the user and event level by Google, linked to cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. Details can be found at the following link.

Google Tag Manager

In Google Tag Manager, we collect bundled instruments for website analysis. Google Tag Manager gathers data from website visitors to transmit to respective tools. The data is not collected or stored. The instruments captured in Google Tag Manager are configured in compliance with data protection regulations.

Legal basis: Art. 6 Abs. 1 lit. f GDPR
Storage duration: Until the end of usage.

PLUGINS AND TOOLS

YOUTUBE WITH ENHANCED PRIVACY

This website embeds YouTube videos. The operator of these pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in the enhanced privacy mode. According to YouTube, this mode prevents YouTube from storing information about visitors to this website until they view the video. However, data may still be transmitted to YouTube partners even in the enhanced privacy mode. YouTube, regardless of whether you watch a video, establishes a connection to the Google DoubleClick network.

When you start a YouTube video on this website, a connection is made to YouTube's servers. The YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your device or use similar recognition technologies (e.g. device fingerprinting). This allows YouTube to gather information about visitors to this website. This information is used, among other things, to capture video statistics, improve user-friendliness, and prevent fraud.

Additional data processing operations may be triggered after starting a YouTube video, over which we have no control. The use of YouTube is in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If appropriate consent has been obtained, processing is based exclusively on Art. 6 (1) lit. a GDPR; consent can be revoked at any time. For more information on data protection at YouTube, please refer to their Privacy Policy. 

 

VIMEO WITHOUT TRACKING (DO-NOT-TRACK)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with Vimeo videos, a connection is established to Vimeo's servers. The Vimeo server is informed about which of our pages you have visited. Vimeo also obtains your IP address. However, we have configured Vimeo not to track your user activities and not to set any cookies.

The use of Vimeo is in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If appropriate consent has been obtained, processing is based exclusively on Art. 6 (1) lit. a GDPR; consent can be revoked at any time. Vimeo is certified under the EU-US Privacy Shield, which is designed to ensure the processing of personal data in the USA according to EU standards. For more information on handling user data, please refer to Vimeo's Privacy Policy. 

 

GOOGLE WEB FONTS

This page uses web fonts provided by Google for consistent font display. Google Fonts are locally installed, and no connection to Google's servers is established. For more information about Google Web Fonts, please visit here and refer to Google's Privacy Policy

 

ADOBE FONTS

This website uses web fonts from Adobe to ensure consistent display of certain fonts. The provider is Adobe Systems Incorporated, located 345 Park Avenue, San Jose, CA 95110-2704 in the USA(Adobe). When you visit this website, your browser downloads the required fonts directly from Adobe's servers in the USA, allowing them to be displayed correctly on your device. Adobe becomes aware that this website was accessed via your IP address. No cookies are stored during the provision of these fonts according to Adobe. Adobe is certified under the EU-US Privacy Shield. The storage and analysis of data are based on legitimate interests. Further information can be found in the provided links.

The storage and analysis of data are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring a consistent display of fonts on their website. If appropriate consent has been obtained (such as consent for storing cookies), processing occurs exclusively under Article 6(1)(a) of the GDPR, and consent can be revoked at any time. For more details about Adobe Fonts, you can find further information here. Adobe's privacy policy can be found at this link.

 

Google Maps

This website uses the Google Maps service through an API provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland. To utilize Google Maps' features, it's necessary to store your IP address. This information is typically transmitted to a server in the USA and stored there. The provider of this website has no control over this data transfer.

The use of Google Maps aims to enhance the visual presentation of our online offerings and make it easier to locate the places we specify on the website. This represents a legitimate interest under Article 6(1)(f) of the GDPR. If consent is obtained, data processing is based solely on Article 6(1)(a) of the GDPR and can be revoked at any time. For more information on how user data is handled, refer to Google's privacy policy.

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